Who we are
Our website address is: http://geneguardianlab.in.
GeneGuardian Lab is committed to protecting the privacy and confidentiality of all individuals and organizations that interact with our website and services. This privacy policy outlines how we collect, use, store, and safeguard your information in accordance with applicable data protection laws.
1. Information We Collect
We may collect the following types of information through our website, email communication, and service forms:
a) Personal Information
- Full name, email address, and contact number
- Affiliated organization or institution
- Billing, shipping, or project-related addresses
- Professional identification details where applicable
b) Project-Related Information
- Research project details and objectives
- Sample names and properties (e.g., plant extracts, compounds)
- Uploaded files including documents, datasets, and images
c) Technical Information
- IP address and browser type
- Device information and operating system
- Website usage patterns and pages visited (collected via cookies)
2. Use of Information
The information we collect is used for the following purposes:
- Responding to inquiries and providing quotations
- Delivering assay services and generating research reports
- Maintaining internal records and sample traceability
- Enhancing user experience and optimizing website performance
- Complying with regulatory requirements where applicable
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Protection and Security
We implement appropriate technical and administrative measures to safeguard all collected information. This includes:
- Secure servers and encrypted communication protocols
- Access restrictions based on user roles and responsibilities
- Regular data backups and system monitoring
All information is stored in secure environments with access limited to authorized personnel only.
4. Cookies Policy
Our website uses cookies to improve performance and track basic usage analytics. Cookies allow us to:
- Recognize repeat visitors
- Understand user behavior for site improvements
- Maintain user preferences
You may choose to disable cookies through your browser settings. However, some site features may not function optimally without them.
5. Data Retention
We retain personal and project-related data for as long as necessary to:
- Complete service delivery
- Fulfill legal, tax, or regulatory obligations
- Maintain scientific integrity and project history (if applicable)
If requested, data may be deleted in accordance with our retention policy, except where legally required.
6. Third-Party Services
In the course of providing our services, we may rely on third-party vendors for:
- Email and cloud communications
- Payment processing (e.g., Razorpay, PayPal)
- Sample shipping and logistics
All third-party providers are required to comply with applicable privacy standards. We do not authorize the use of your data beyond the scope of service provision.
7. Your Rights
You have the right to:
- Request access to your personal information
- Correct or update your information
- Request deletion of your data, subject to legal limitations
To exercise these rights, please contact us at info@geneguardianlab.com.
8. Updates to the Privacy Policy
GeneGuardian Lab may revise this Privacy Policy periodically. Any updates will be posted on this page along with the revised effective date. Continued use of our services constitutes acceptance of the updated policy.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
GeneGuardian Lab
Sector 62, Noida
Uttar Pradesh, India
Email: info@geneguardianlab.com